terms & conditions

Effective Date: August 10, 2025

1. Introduction
These Terms & Conditions govern your use of The Eleventh Page’s website and services. By visiting or purchasing from our site, you agree to these terms.

2. Products & Availability
We sell licensed, translated BL novels and related merchandise. We make every effort to ensure product descriptions and availability are accurate, but we reserve the right to correct errors or update product information without notice.

3. Pricing & Payment
All prices are listed in USD (or your local currency if displayed) and are subject to change without notice. Payment is due at checkout via our approved payment methods.

4. Shipping & Delivery
We ship domestically and internationally using selected carriers. Delivery times are estimates only and not guaranteed. International customers are responsible for any customs duties or taxes unless otherwise noted.

5. Returns & Refunds
Due to the nature of our products, we generally do not accept returns unless the item is defective or damaged upon arrival. Please contact us within 7 days of delivery for assistance.

6. Loyalty Program
Participation in the BLush Points Club loyalty program is subject to the rules posted on our Rewards Program page. Points have no cash value and cannot be transferred.

7. Intellectual Property
All text, images, designs, and content on this site are owned by The Eleventh Page and are protected by copyright and trademark laws. You may not use or reproduce our content without written permission.

8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

9. Governing Law
These terms are governed by the laws of the state/country in which we operate, without regard to conflict of law principles.

Contact Us:
The Eleventh Page
Pittsburgh, PA, USA (*TBA March 2026)
contact@theeleventhpage.com