Frequently Asked Questions
Are these official/licensed books?
Yes! All our books are officially licensed translations of Korean web novels, printed and distributed with permission from the original rights holders.
Are your books available digitially?
At this time, we only offer physical print editions.
Are the books censored or uncut?
We aim to preserve the integrity of the original text. Each book’s content rating and editing details will be listed on the product page.
Will you re-stock sold-out titles?
Restocks depend on demand and licensing terms. If a title is out of stock, we recommend signing up for back-in-stock notifications.
Where do you ship?
We currently ship domestically within the USA and internationally to select countries. Shipping rates and options are calculated at checkout.
When will my order ship?
Orders are typically ship within 3-5 business days unless otherwise stated (e.g. pre-orders), You’ll receive a tracking number once your order has shipped.
Can I change or cancel my order?
Please contact us as soon as possible. If your order hasn't shipped yet, we’ll do our best to accommodate changes or cancellations.
Do you offer pre-orders?
Yes! We offer pre-orders for upcoming releases. Pre-order ship dates are listed on the product page and may be subject to change.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options through our checkout systems.
Can I return or exchange a book?
All sales are finals unless the product arrives damaged or incorrect. Please contact us within 7 days of receiving your order.
How do i contact customer service?
You can reach us through our Contact Us page or email us directly at help@theeleventhpage.com. We typically respond within 2 business days.
Do you take request for future titles?
Yes! We’d love to hear from you. You can submit suggestions on our Request Form.
Can i sign up for updates?
Absolutely — subscribe to our newsletter for early access to pre-orders, exclusive merch drops, and more!